Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment has been received.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high demand, holidays, or promotional events, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Shipping Destinations

We currently ship to most countries worldwide.

If your country is not available during checkout, please contact our support team before placing your order.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

United States & Canada: 5–10 business days
United Kingdom & Europe: 5–10 business days
Australia & New Zealand: 7–14 business days
Middle East: 7–14 business days
Rest of the World: 10–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated during checkout based on your destination and the products ordered.

Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking updates may take 24–72 hours to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement or refund.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to customs processing, carrier issues, severe weather, holidays, or other circumstances beyond our control.

We appreciate your patience and understanding.